QIS Warranty

Quality Imaging Supplies, Inc. warrants our compatible imaging supplies to be free from defect in both material and workmanship.  QIS will replace the item and/or refund the full purchase price of any item found to be unsatisfactory, for any reason, by our customer.

In addition, we further warrant that our products will not cause damage, deterioration or abnormal wear in any compatible machine for which it was originally designed.  This warranty covers all equipment used within the manufacturer’s specifications and does not include acts of God or nature.

If a defect in any QIS product is found to be the sole cause of damage to any equipment, QIS will reimburse the customer for a complete repair.  This warranty is dependent upon the customer providing QIS with satisfactory evidence that said damage was due to a defect in a QIS product.  All claims must be accompanied with an invoice from the authorized service company that performed the repair.  The invoice must clearly indicate the specifics of said repair along with contact information from the field service technician that was dispatched.

Return of the defective product is required and must be clearly marked with an official QIS issued RMA on the outside or the package.  Any sign of tampering with the product by non-QIS personnel will void this warranty.

QIS liability shall be limited to repair, replacement or reimbursement as stated above.

This warranty is exclusive and in lieu of any and all other warranties, express or implied.